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Troubleshooting

  • Message 'Status Unknown' on my equipment page
  • One of my devices' graph on the Energy Graph table is not showing
  • Message 'No Sensors' on my equipment page
  • We cannot locate any transmitters nearby
  • I have added three sensors (clamps), but I cannot see each one's data on my dashboard
  • We cannot locate your device on the network
  • Unable to register device, please contact customer support
Efergy Technologies Ltd
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